Introduction
These Terms and Conditions govern the use of the website https://creativ.hr and the services provided by Creativ Print d.o.o., based in Rijeka, Croatia. By accessing or using our website, you agree to be bound by these Terms.
Services
Creativ Print d.o.o. specializes in the production of custom heat transfers including water-based, DST, plastisol, and DTF transfers. All services and products are subject to availability and may be updated or changed without prior notice.
Orders and Payments
All orders are confirmed once payment has been received or agreed upon with our sales team. Prices are listed in EUR unless otherwise stated and may be subject to VAT and additional charges. Payment terms and methods will be specified at the time of order.
Shipping and Delivery
We provide shipping services within Croatia and internationally. Delivery times vary depending on the destination and chosen shipping method. Creativ Print d.o.o. is not responsible for delays caused by third-party couriers, customs processes, or unforeseen circumstances.
Returns and Complaints
As our products are custom-made, returns are generally not accepted unless the item is faulty or not produced according to the approved specifications. In such cases, please contact us within 7 days of receiving the order to arrange a replacement or refund.
Intellectual Property
All content on this website, including text, graphics, logos, and product images, is the property of Creativ Print d.o.o. or its partners. You may not reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
Creativ Print d.o.o. is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. We are only responsible for direct damages caused by proven negligence on our part.
Governing Law
These Terms and Conditions are governed by the laws of the Republic of Croatia. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts in Rijeka, Croatia.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon being posted on this website. Continued use of our services indicates acceptance of the updated Terms.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Creativ Print d.o.o.
Rijeka, Croatia
Email: info@creativ.hr
Phone: +385 91 751 4269
